Privacy Policy

International Tutor Osaka (hereinafter referred to as “we,” “our,” or “us”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Definition of Personal Information)

“Personal information” refers to information about a living individual as defined under the Act on the Protection of Personal Information of Japan. This includes any data that can identify a specific individual, such as name, date of birth, address, phone number, contact details, or any other descriptions, as well as appearance, fingerprints, voiceprints, and the insurer number of a health insurance card and other identifiers that can identify a specific person.

Article 2 (Method of Collecting Personal Information)

We may ask users to provide personal information such as name, date of birth, address, phone number, email address, and bank account number when they register to use our services.

Article 3 (Purpose of Collecting and Using Personal Information)

We collect and use personal information for the following purposes:

1. To provide and operate our services
2. To respond to user inquiries (including identity verification)
3. To send emails regarding updates, campaigns, and other information related to the user’s current services
4. To contact users when necessary for maintenance or important notices
5. To identify and restrict users who violate the Terms of Use or attempt to use the services for fraudulent or improper purposes
6. To allow users to view, update, or delete their registration information, or check their usage status
7. To charge users for paid services
8. For purposes incidental to the above purposes

Article 4 (Changes to the Purpose of Use)

1. We may change the purpose of use of personal information only if the new purpose is reasonably related to the original one.
2. If the purpose of use is changed, we will notify users of the new purpose by our prescribed method or by posting it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. We will not provide personal information to third parties without the prior consent of the user, except in the following cases or when permitted by law:
   1. When it is necessary to protect a person’s life, body, or property, and obtaining consent is difficult
   2. When it is particularly necessary for improving public health or promoting the sound growth of children, and obtaining consent is difficult
   3. When it is necessary to cooperate with a government organization, local authority, or its agent in performing duties prescribed by law, and obtaining consent may interfere with such performance
   4. When the following items have been announced or publicized in advance and reported to the Personal Information Protection Commission:
      1. The purpose of use includes provision to third parties
      2. The items of data provided to third parties
      3. The means or methods of provision
      4. The procedure for stopping provision upon the individual’s request
      5. The method for receiving such requests
2. Notwithstanding the above, the following cases are not considered provision to third parties:
   1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   2. When personal information is used jointly with specific parties, and users have been notified in advance (or the information has been made easily accessible) regarding the purpose of joint use, the items of personal information shared, the parties involved, and the person responsible for managing such information

Article 6 (Disclosure of Personal Information)

1. When a user requests disclosure of their personal information, we will respond promptly. However, we may decline disclosure in whole or in part if:
   1. There is a risk of harm to the life, body, property, or other rights or interests of the user or a third party
   2. It may significantly interfere with our proper business operations
   3. It would violate other laws or regulations
      In such cases, we will notify the user of the reason for refusal without delay.
      A handling fee of 1,000 yen per request will be charged for disclosure.
2. Please note that, as a rule, we do not disclose non-personal information such as access logs or behavioral data.

Article 7 (Correction and Deletion of Personal Information)

1. If a user believes that their personal information held by us is incorrect, they may request correction, addition, or deletion (“Correction, etc.”) according to our prescribed procedure.
2. If we determine that such a request is necessary, we will promptly make the correction, etc.
3. When a correction is made—or when we decide not to make one—we will promptly notify the user.

Article 8 (Suspension of Use, etc.)

1. If we are requested by the user to suspend or delete the use of personal information (“Suspension, etc.”) on the grounds that it has been handled beyond the stated purpose or obtained improperly, we will promptly conduct an investigation.
2. If, based on the investigation, we determine that the request is justified, we will promptly suspend or delete the information.
3. If we decide not to suspend or delete the information, we will promptly notify the user.
4. However, if suspension or deletion requires excessive cost or is otherwise difficult, we will take alternative measures necessary to protect the user’s rights and interests.

Article 9 (Changes to this Privacy Policy)

1. The contents of this Policy may be changed without prior notice to the user, except as otherwise provided by law or in this Policy.
2. Unless otherwise specified, the revised Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact:

Representative: Shingo Ito
Email: contact shingo-ito-tutor.com
Phone: 080-6188-4858

End of Policy